![]() ![]() Think of this as the recorded message and menu options you might get when you phone a large corporation’s main phone number. To get access to future Office 365 features while they are in preview, have a look at this blog post.Īuto attendants allows Office 365 / Skype For Business Online customers with Cloud PBX and PSTN calling plans to automatically answer and route calls to as they come in to your business. We have been using these features since they were in preview. These features allow Office 365 customers to apply call routing features similar to those that you might expect to find in an on-prem PBX system. Skype for Business Call Queues and Auto Attendants are part of the new call routing features that have recently come out of preview.
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